FAQ’s

The various different questions that are asked everyday are displayed below. We try our best at Print Boss to make all the right  business decisions that will benefit and promote your businesse’s image.

Faq's

Frequently Asked Questions

How do I place an order?

Ordering with us is simple. Simply select the item you wish to order on our website, add it to your basket and pay. Once you have paid you can then upload your artwork and we will complete the rest within your selected delivery time frame.

I’ve placed an order and have noticed a mistake on my artwork?

It is important to make sure there are no mistakes when uploading your file, however we understand that mistakes can happen. Please contact us immediately via phone or email so we can rectify the mistake. Although if your order is already in process, we will not be able to make changes without further payment.

Can I speak with someone via Phone?

Yes, we are open Monday – Friday 9.00am till 5.00pm. We are available between these times to speak to on the phone and will happily help you.

Can I come into the shop to talk to someone?

Yes, we are open Monday- Friday 9.00am till 5.00pm. You are more than welcome to come in and one of us will be able to assist you.

What is artwork?

Artwork is a completed design ready for print. Artwork is usually created in the Adobe Creative Suite, Adobe Illustrator, Adobe Photoshop and Adobe InDesign, or Corel Draw. This artwork file is converted to a print ready PDF before submitting for print.

My file is too big to send via email?

Not a problem you can send the file to us using wetransfer, which is a file sharing website.

Can you print a product not listed on your website?

The products listed on our website are our most commonly purchased items. If you have something in mind that you can’t find, we would like to know. Please don’t hesitate to contact us either via email or phone and we will do our upmost to fulfill your request.

Fast Delivery

Print Boss Uk Limited offer a fast delivery service. We provide this service through Royal Mail and also Dpd.

Through both of our delivery providers we’re able to provide online tracking so that you know exactly where your parcel is. Through the different pricing offered, we make sure that we’re able to be competitive for our customers.

 

In House Design Team

Print Boss offer a design service five days a week. We have an In-house design team waiting to provide professional advice and most importantly an efficient service for our customers. Feel free to drop in and let our designers take control of your image design.

Pricing

At Print Boss we feel that the pricing and quality of our work outweighs the competitiveness of our rivals. We provide exceptional quality as we acknowledge that “Image is everything”.

Print Shop Gravesend

Have a Different Question?

Email us using the form below anytime.

Or call — 01474324878